IMS Heat Pumps, established in 1997, have been working with ground, air and water source heat pumps for over 20 years. Working for clients, architects and main contractors with self-build and renovation projects, we operate across Scotland, the North and Midlands.
We pride ourselves on our in-house team providing excellent designs, installed by our skilled and knowledgeable Engineers, ensuring that our customers’ bespoke heat pump systems provide them with all the hot water and heating they need.

Suzanne Smith 

Whilst personally completing nearly 20 self-build projects, Suzanne has juggled a career in a Sales starting in Medical and FMCG. Suzanne was first introduced to heat pumps in 2008 when she worked at ECO Heat Pumps Ltd, one of the first dedicated heat pump companies in the UK at the time. Suzanne has worked in Heat Pumps ever since, including for some of the leading brands including Danfoss / Thermia and NIBE.

Suzanne is the Technical Sales Director for IMS Heat Pumps.